'Harbor Freight Tools' Scam Email Promises Free Tool Set, Drill or Other Products (2024)

Fact Check

Email messages falsely claiming to be from Harbor Freight Tools pointed users to fake surveys and costly hidden subscription scams.

Jordan Liles

Published Oct. 23, 2023

'Harbor Freight Tools' Scam Email Promises Free Tool Set, Drill or Other Products (1)

Harbor Freight Tools in Middletown, DE, on July 26, 2019. (JIM WATSON/AFP via Getty Images)

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Claim:

An email message from an address that does not end in @harborfreight.com says you have won a free product from Harbor Freight Tools.

Rating:

ScamAbout this rating

In October 2023, scammers were months into their efforts to rip off internet users by impersonating the hardware store chain Harbor Freight Tools in emails and on websites. The fake "free" offers presented by scammers in a variety of different emails included a "170-Piece Stanley Tool Set," "Milwaukee Power Drill," "DeWalt Power Station," and other products.

To be clear, other "confirmation" email scams with very similar layouts had also been shared in past years exploiting the names of other brands, including Walmart, Target, Kohl's, Lowe's, Home Depot and others.

The links in all of the emails that mentioned Harbor Freight Tools led to websites that began with a survey and ended with a hidden subscription scam. The survey appeared to be fake, meaning that no one was going back and checking users' answers to compile any data.

'Harbor Freight Tools' Scam Email Promises Free Tool Set, Drill or Other Products (3)This was not the official website for Harbor Freight Tools.

For example, in the case of the fake "free" offer for a "170-Piece Stanley Tool Set," the scam led users to the website greatest-eletronic-choice.com. This website was designed to fool users into believing they were looking at the official Stanley website, stanleytools.com.

'Harbor Freight Tools' Scam Email Promises Free Tool Set, Drill or Other Products (4) The "I agree" box for the terms and conditions was pre-checked.

The fine print for the scam tool set offer showed that the whole ruse was apparently an offer to pay to enter a giveaway. That giveaway offer included pricey monthly fees that weren't mentioned in the scam email or anywhere else:

Congratulations on being permitted to enter the giveaway! We will select one customer out of every 1000 entries to win! By entering, you agree to pay, $7.95 USD the day you place your order for a guaranteed placement in the contest to win. If you do not win, you will be billed after 3 days to enter the main contest to win and 1 contestant will be chosen out of the 100 to win. There forth, every 30 days, you will be entered to win for the price of $79.95 monthly for $69.95 USD conveniently from your billing source to enter the sweepstakes and INCREASING your chance to win by 50%! (ie: 1 out of 50, 1 out of 25 etc) You can cancel your membership anytime by calling or emailing in if you do not feel that this product is right for you and we will stop all monthly charges of your payment method . You may cancel at any time or call/email to get a refund at any time.

As an additional welcome bonus we will be sending you a $150 gift card to the best consumers gadget club on the web! By being a member you will receive it every month with access to direct-from-factory savings on hundreds of products!

For any readers who are looking for contact information after being scammed, the phone number listed on the website was listed as (855) 201-4502. The email address was support@greatest-eletronic-choice.com.

Harbor Freight Tools previously posted a statement regarding these scams, saying in part, "These emails are NOT from Harbor Freight and the criminals who send them did NOT get your email address from us."

A note about email scams. Learn more here: https://t.co/ytwcUz9iln pic.twitter.com/q7AOoRPRS5

— Harbor Freight (@HarborFreight) June 15, 2023

For more information about the dangers of hidden subscription scams, we recommend our past report, "This Cash App Email Scam About a Fake Deposit Could Cost You Thousands on Your Credit Card."

Sources

@HarborFreight. “A Note about Email Scams.” X, June 15, 2023, https://twitter.com/HarborFreight/status/1669434604711825434.

By Jordan Liles

Jordan Liles is a Senior Reporter who has been with Snopes since 2016.

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'Harbor Freight Tools' Scam Email Promises Free Tool Set, Drill or Other Products (2024)

FAQs

What is the Harbor Freight controversy? ›

INDIANAPOLIS– The Indiana Civil Rights Commission's (ICRC) Deputy Director Akia Haynes announced today that the agency has issued a finding that there is probable cause to believe that Harbor Freight Tools USA in Indianapolis subjected an African American male to different terms and conditions by denying him equal ...

How do I stop emails from Harbor Freight? ›

To update your email preferences to select the emails you want to receive from Harbor Freight, click the "Email Preference Center" link at the bottom of any Harbor Freight email. To unsubscribe from emails, click the "Unsubscribe" link at the bottom of any Harbor Freight Tools email.

Is Harbor Freight owned by Walmart? ›

If you're not well-versed in the history of Harbor Freight, the company was brought into existence by the father-son duo Allan and Eric Smidt in 1977, and almost 50 years after its founding, the Harbor Freight franchise is still owned by the Smidt family, with Eric Smidt currently acting as owner and co-founder.

How to stop Harbor Freight text messages? ›

Text STOP to 34648 to stop all future marketing text messages from Harbor Freight. After texting STOP to 34648, you may receive one automated text message to confirm you have been unsubscribed.

What company owns Harbor Freight? ›

Eric Smidt, Owner and Founder. Eric Smidt is the owner and CEO of Harbor Freight Tools which he co-founded with his father, Allan Smidt, in 1977. Under Eric's leadership, Harbor Freight Tools has become the leading discount tool retailer in the United States with over 1500 stores and 25,000 associates nationwide.

Who is Harbor Freights biggest competitor? ›

Top 7 harborfreight.com Alternatives & Competitors
  • garagejournal.com. 18,685. 4,290. 5.17M. 1.6. ...
  • slashgear.com. 10,342. 2,851. 9.86M. 1.1. ...
  • toolguyd.com. 71,703. 18,752. 1.03M. 1.3. ...
  • vevor.com. 15,474. 4,899. 6.36M. 2.9. ...
  • careerarc.com. 101,774. 28,330. 656.85K. 1.6. ...
  • lowes.com. 479. 115. 150.78M. 3.3. ...
  • homedepot.com. 223. Category Rank: Retail. 285.83M. 2.8.

How do I stop phishing on my email? ›

Following practices must be practiced by the users to be safe from phishing email attacks:
  1. Never respond to the email requesting personal information, bank details, passwords, etc.
  2. Make a thorough check on poorly spelled emails with grammatical errors.

What is the email format for Harbor Freight? ›

Most Common Email Formats at Harbor Freight Tools
Harbor Freight Tools Email FormatsExample
first@harborfreight.comJohn@harborfreight.com
first.last@harborfreightjobs.comJohn.Doe@harborfreightjobs.com
lastfirst@harborfreightjobs.comDoeJohn@harborfreightjobs.com
flast@harborfreightjobs.comJDoe@harborfreightjobs.com
16 more rows

How do I stop daily phishing emails? ›

How to stop Spam
  1. Step 1: Don't Respond to Spam Emails. ...
  2. Step 2: Use Your Email Provider's Spam Filter. ...
  3. Step 3: Report Spam. ...
  4. Step 4: Unsubscribe from Mailing Lists. ...
  5. Step 5: Be Cautious with Your Email Address. ...
  6. Step 6: Use a Third-Party Spam Filter.

Is Harbor Freight a Chinese owned company? ›

Harbor Freight Tools, commonly referred to as Harbor Freight, is an American privately held tool and equipment retailer, headquartered in Calabasas, California.

Why are tools so cheap at Harbor Freight? ›

The answer is simple, at Harbor Freight, we cut out the middle man. We work directly with the manufacturers of our tools to get the best possible prices – and we pass the savings onto you, essentially cutting out the middle man.

Where does Harbor Freight get their tools from? ›

Harbor Freight buys tools direct from the manufacturer, so that means you save because they cut out the middle man. Often times Harbor Freight's tools come from the exact factory that other brands buy their tools from – which means quality is just as good as the competition.

How do I stop Harbor Freight emails? ›

To update your email preferences to select the emails you want to receive from Harbor Freight, click the "Email Preference Center" link at the bottom of any Harbor Freight email. To unsubscribe from emails, click the "Unsubscribe" link at the bottom of any Harbor Freight Tools email.

Why am I suddenly getting spam texts on my iPhone? ›

This can be from the sale of personal data by companies who you've given your number; it can be from data leaks; and also can just come from spammers randomly generating numbers. It goes without saying that you should never tap on any links in suspect messages or provide any data those messages request.

Why is the freight market so bad right now? ›

The 2023-2024 freight industry faces a persistent shortage which is impacting truck drivers, trucking companies and consumers. Increased supply chain demands and pandemic-related disruptions, make the shortage even worse. The ongoing freight capacity issue is affecting truck drivers' job stability and consumer prices.

Are Harbor Freight and Snap On made in the same factory? ›

just because this lineup of Harbor Freight icon pliers. look very similar, they're made in the same place as snapon's pliers.

Where does Harbor Freight get their products? ›

Harbor Freight buys tools direct from the manufacturer, so that means you save because they cut out the middle man. Often times Harbor Freight's tools come from the exact factory that other brands buy their tools from – which means quality is just as good as the competition.

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